01
Finding the correct sign-in
Open the Integrity Pain and Wellness patient portal to sign in with Athenahealth, create an account, or use Forgot password. Sign-up and access features depend on the practice and your account status.
If you already use the patient portal, sign in to review and pay balances shown in your account. Features and information vary by practice settings.
02
Paying your bill
Choose Pay My Bill and answer one question about your statement. Athenahealth statements say “Go to payment.athenahealth.com” and show a 16-character code to enter on the secure payment page.
Older bills from our previous billing system are paid through US Pay. For a missing balance or a statement without a payment code, call your clinic so the team can confirm the correct payment instructions.
03
If you cannot access your account
When you call, be ready to explain the type of help you need without sharing passwords or verification codes.
- Confirm that you are using the current sign-in address
- Ask which identity-verification steps are required
- Use the portal’s own password-reset process when directed
- Never share a password, one-time code, or full medical history through this website
04
Urgent concerns
Do not rely on a portal message for an emergency or time-sensitive problem. Call 911 for a medical emergency. For a clinical concern that cannot wait, follow the instructions provided by your care team or call the office.