01
Finding the correct sign-in
Portal destinations and account instructions can change. Use the link previously supplied by the practice, or call your clinic and ask for the current patient-portal route.
02
If you cannot access your account
When you call, be ready to explain the type of help you need without sharing passwords or verification codes.
- Confirm that you are using the current sign-in address
- Ask which identity-verification steps are required
- Use the portal’s own password-reset process when directed
- Never share a password, one-time code, or full medical history through this website
03
Urgent concerns
Do not rely on a portal message for an emergency or time-sensitive problem. Call 911 for a medical emergency. For a clinical concern that cannot wait, follow the instructions provided by your care team or call the office.